Privacy Policy

This website (marigonahill.com and its pages) is run by Marigona Hill, a residential and commercial development above Prishtina, Kosovo. Marigona Hill is responsible for the personal information collected through this website.

This policy covers this website only, not third-party services you may open from it, such as WhatsApp.

We collect only what we need, depending on what you do on the site:

Contact requests. When you send a contact form, we collect your name, telephone number, email address, your interest and any notes you add. A little context is attached automatically — the page and section you were on, the button that opened the form, the property you were viewing, your browser’s language and the time — so our team can answer you accurately without asking again.

Visit bookings. When you book a visit, we collect your first and last name, telephone number, email address and your preferred day and time.

Newsletter sign-up. When you subscribe to the newsletter yourself, we keep your email address, language and, if you give it, your name, together with when and how you subscribed.

The emails we send. Our news and offers emails record whether the email was opened and which links were clicked, so we understand what interests you.

WhatsApp. The WhatsApp button opens a conversation with Marigona Hill in WhatsApp itself. Messages you send there are handled under WhatsApp’s own privacy policy; we receive them the way any WhatsApp Business account does.

Saved homes and comparisons. The homes you save or compare stay on your own device only and are never sent to Marigona Hill or anyone else.

Security. To protect our forms from abuse, we briefly use your device’s IP address to limit many submissions in a short time.

Cookies. See our Cookie Policy for the full list of what this website uses.

To answer you. We use the details of your enquiry or booking to contact you, give you the information you asked for and arrange your visit.

To keep you informed. The email address you give us — in an enquiry, a visit booking or a newsletter sign-up — may be used to send you news, offers and updates about Marigona Hill and its community from time to time, until you tell us you no longer want them.

For security. We briefly use your IP address to protect the website from abuse.

For analytics and advertising. Analytics or advertising tools are used only if you allow them in “Cookie settings”.

Every email we send has an unsubscribe link at the bottom. You can unsubscribe at any time, free of charge, with one click or by writing to [email protected]. Unsubscribing does not affect any enquiry or visit you have made — our team will answer you just the same.

When you subscribe to the newsletter yourself, we send you an email to confirm your subscription.

After you unsubscribe, we keep your address only on a do-not-email list, so we never write to you again by mistake. We never sell or rent your email address.

Enquiries and bookings are handled by the Marigona Hill sales team. The service providers that host the website, store enquiries and send emails act only on our instructions and do not use your information for their own purposes.

We never sell your information. We give it to a public authority only when the law requires it.

Many of our visitors come from the diaspora and from elsewhere in Europe. We offer the protection and rights described here to every visitor, wherever you are.

You have the right to ask what information we hold about you, to have it corrected, to ask for it to be deleted and to restrict its use. At any time you can refuse our news and offers emails (through the unsubscribe link) and withdraw your cookie consent (in “Cookie settings” at the bottom of the page).

For any other request, write to us at [email protected]. If you believe your information has not been handled properly, you can also complain to Kosovo’s Information and Privacy Agency or to the data protection authority in the country where you live.

For any privacy question or request: [email protected].

We update this page when what we collect, or how we use it, changes. If a change affects the cookie categories, we ask for your consent again rather than assuming it carries over.